Frequently Asked Questions
Everything you need to know about your Varmilo keyboard and order.
What makes Varmilo keyboards different from other mechanical keyboards?
Varmilo is renowned for its artistic design, high-quality PBT keycaps, and the use of premium switches including our custom Electrostatic Capacitive (EC) switches which offer a smoother typing experience and longer lifespan.
Do you ship internationally and how long does it take?
Yes, we ship to most countries worldwide. International shipping typically takes 7-14 business days depending on your location and custom clearance processes.
Can I customize the switches or layout of my keyboard?
We offer a variety of pre-configured layouts and switch options. For fully bespoke builds, please check our 'Premium Customization' section where you can select specific switches, colors, and case materials.
What is your return policy for electronic goods?
We offer a 15-day return policy for unused items in their original packaging. Please note that customized keyboards are generally non-refundable unless there is a manufacturing defect.
Are Varmilo keyboards compatible with both Windows and macOS?
Yes, our keyboards are compatible with both operating systems. Most models feature a toggle or shortcut to switch between Windows and Mac modes to ensure all function keys work correctly.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods depending on your shipping destination.